Privacy Policy

Privacy Policy

At valuekora, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or make a purchase.

Information We Collect

Depending on how you interact with our website, we may collect the following information:

  • Contact information, such as your name, email address, and shipping address.

  • Order information, including products purchased, transaction details, and order history.

  • Payment-related information processed through our payment providers.

  • Technical information, such as your IP address, browser type, device information, and website usage data.

  • Communications you send to our customer service team.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders.

  • Arrange shipping and provide order updates.

  • Respond to questions and customer service requests.

  • Process payments, returns, and refunds.

  • Maintain website security and improve our shopping experience.

  • Analyze website performance and understand customer interactions.

  • Support advertising, marketing, and advertising measurement.

  • Comply with applicable legal obligations.

  • Send promotional communications where permitted by law and, where required, with your consent.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website traffic, measure advertising performance, and improve your browsing experience.

These technologies may be provided by us or by third-party service providers, including advertising and analytics partners.

You can manage cookies through your browser settings and, where available, through the cookie preference tools on our website. Where required by applicable law, we will obtain your consent before using non-essential advertising cookies or tracking technologies.

Disabling certain cookies may affect some website features.

Advertising and AppLovin Disclosure

We may work with AppLovin and its advertising partners to support advertising, marketing, analytics, and advertising measurement on our website and other digital platforms.

When AppLovin's advertising technologies are integrated and enabled on our website, AppLovin and its partners may collect or receive certain information through cookies, pixels, scripts, APIs, or similar technologies. Depending on the technologies used and your privacy settings, this information may include:

  • IP address and device or browser information.

  • Browsing activity, product views, and search interactions.

  • Shopping cart, checkout, and purchase-related events.

  • Information about interactions with advertisements and advertising partners.

This information may be used to deliver or personalize advertisements, measure advertising performance, analyze shopping activity, and improve advertising services. Information may be shared with AppLovin and relevant advertising, analytics, and measurement partners for these purposes, subject to applicable laws and your privacy choices.

Third-party advertising and measurement partners may process information in accordance with their own privacy policies.

For more information about AppLovin's collection and use of information, please visit its official Privacy Policy:

https://legal.applovin.com/privacy/

Where required by applicable law, we will seek consent before enabling non-essential advertising technologies. Depending on your location, you may have the right to opt out of targeted advertising or certain sharing of personal information. You may exercise applicable rights through our website's privacy or cookie preference settings, where available, or by contacting us at service@valuekora.com

Sharing Your Information

We may share relevant information with trusted service providers when necessary to operate our business, including payment processors, shipping providers, website hosting services, customer support providers, analytics services, and advertising partners such as AppLovin, where applicable.

We may also disclose information when required by law or when necessary to protect our legal rights, customers, and website security.

We do not sell your personal information in exchange for money. However, certain disclosures to advertising partners may be considered a sale, sharing, or targeted advertising under some privacy laws. Where applicable, we will provide the required disclosures and privacy choices.

Data Security and Retention

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of electronic transmission or storage is completely secure.

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order processing, legal compliance, and dispute resolution.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information, withdraw consent where applicable, or opt out of certain advertising-related data processing.

To submit a privacy-related request, contact us at service@valuekora.com. We may need to verify your identity before processing certain requests.

Third-Party Services

Our website may use third-party services or link to external websites. These services may collect or process information according to their own privacy policies. We encourage you to review the relevant policies to understand their practices.

Our third-party service providers may change as our website and business develop.

Contact Us

For questions about this Privacy Policy or your personal information, please contact:

Brand: valuekora

Company: Guangzhou Ruipiao Trading Co., Ltd.

Email: service@valuekora.com

Address: Room 302, No. 1 Songde Road, Dongyong Town, Nansha District, Guangzhou, China.